FAQs

STORING WHOLE BILTONG PEICES AND SNAP STICKS

We suggest freezing your whole biltong pieces and snap sticks to retain the freshness of the sticks.

We don’t suggest freezing your sliced biltong as it changes the structure of the meat and is not as enjoyable. If freezing whole pieces or snap sticks, make sure that the biltong is completely sealed to avoid any freezer burn on the meat. When you defrost the biltong be aware of the moisture that remains. If this is not attended to it will create favorable conditions for mould to develop. 

Our whole biltong pieces are packaged for shipping and are not intended for you to keep the biltong in the packaging for long periods of time. Please pay attention to the care instructions above. We will not replace your biltong if you have not followed the guidance above.

Our sliced biltong has a longer shelf life than whole species do. Its best to keep your whole pieces as instructed above or in the freezer and you can take a piece out as you need it.

How to store your sliced biltong and keep it free from mould.

Biltong is made from beef, salt, vinegar and spices. It is a natural product, and should be stored and cared for accordingly.

Keeping your biltong in a cool dry place and allowing airflow around the biltong will help it last longer.

Please consider than during the colder months your house or apartment is warmer than usual and although it may seem cool in your house, it may be far too warm to store your biltong and this can create conditions for mould to form, if not stored correctly.

You can keep your biltong in a dry brown paper bag, like a bread bag, once you have opened the packaging. Or after you have opened the packet you can also you can keep your biltong in a dry wooden bowl and keep it covered with a cloth or paper towel.

Mould is biltong’s biggest enemy. Mould will form if there is moisture and or no air-circulation around the biltong.  You can mix the biltong around every day or two to disrupt the environment and allow in fresh air. Mould can occur very quickly so keep a close eye on your biltong.

Allowing airflow around your biltong (sliced, whole pieces or snap sticks) is the best way to extend the shelf life. Biltong can last up to 7 days before mould can start to creep in.

You can keep biltong in the fridge if it is vacuum sealed. Use before the best before date on the packet. If you leave biltong in an open plastic bag it will form mould quicker than if kept in a paper bag.

Remember that biltong is a fresh product, if you do not care for it accordingly it will go bad. The same way as if you leave an apple in the sun or forgotten at the back of the fridge. It will go bad.

 

What is biltong? Essentially, biltong is a thick beef steak that has been spiced, salted and gently air-dried.
Is biltong the same as Jerky? We're sure glad you asked! Simply put, biltong is salted, spiced and slowly air-dried at a cool temperature which means the meat does not cook, it just loses it's moisture, leaving behind mostly flavour and protein (and a bit of water). 

Jerky is typically salted, sugared, soya'd, flavoured (non-naturally), smoked and cooked and loaded with all kinds of 'stuff'. Some people still like it. We like biltong. 
Is biltong a good source of protein? Yep, it certainly is. Gram for gram biltong packs a punch and is generally about 50% protein - depending on how wet or dry the biltong is. The drier the biltong the higher the protein. The wetter the biltong the less the protein (gram for gram). During the biltong curing process the salt draws out the moisture (water) from the meat. The protein value does not change much during this process but as the moisture is released the higher the protein value becomes. We don't particularly like biltong that is extremely dry so we aim to keep a good balance of protein and soft meat for pure eating pleasure. 

Is sugar added to Runder Biltong? We do use vinegar in our biltong-making process which contains natural sugars. Do we add sugar into our biltong making process? NOT ONE SINGLE BIT OF SUGAR IS ADDED. 
Biltong collections. Collections are possible from our kitchen weekdays Mon-Friday between 10:00am and 15:30pm.

We work from a production kitchen and our location is not a shop. Please arrange a time with Kyle or Wesley for your collections. Here is a link for directions with Google maps.

When does my package get sent if I order on the weekend? If you place an order later in the day on a Thursday or through the weekend, we will only prepare your order on the Monday to prevent your order from sitting idle somewhere in the shipping process over the weekend. During the week (Mon- Thurs) orders are *generally dispatched same day but depending on the time of your order being received it may be dispatched the following day, or the day after. We always ensure that we get your order out as soon as possible.

Sometimes there can be variants to this due to unforeseen circumstances, public holidays or busy periods but we try to stick to that rule.
Orders within The Netherlands are *usually delivered within 3 working days. This cannot be guaranteed and delays can sometimes occur. 

Does Runder ship biltong into the EU. We ship throughout the EU but this unfortunately excludes Sweden, Switzerland and Norway. These countries have strict customs processes and thus can often result in customs holding the package for up to 30 days. This is not a viable option for sending food items as the product has potential to spoil.

How does free shipping work? We offer free shipping within NL, BE and DE on all orders above €90.00. That total needs to be your shopping cart total excluding the shipping cost in order for the offer to be activated in your shopping cart. Simply add items into your cart to total €90 or more and you can then select free shipping as an option at checkout.